Office Manager

Overview

The Office Manager at Miller’s Tree Service plays a pivotal role in ensuring smooth day-to-day operations. This individual serves as the backbone of our administrative processes, overseeing critical workflows and ensuring the office runs like a well-oiled machine. You will be the go-to person for maintaining compliance, organizing employee records, and handling accounts receivable processes, all while fostering a welcoming environment for staff and clients alike.

Who We Are

• At Miller's Tree Service, we're more than just a tree care company; we're a team dedicated to excellent customer service.

• We're big enough to provide stability but small enough to maintain flexibility and a personal touch.

• We're on a growth path and aim to keep our team and customers with us for decades, building around great people and systems.

• We believe in fun and laughter as part of our daily work.We like to laugh, and we laugh often.

Who You Are

• You are a master organizer with a knack for managing multiple priorities and processes.

• You thrive in dynamic environments and embrace the daily diversity of office management challenges.

• You take pride in maintaining smooth operations and contributing to a well-run organization.

• You aspire to excellence and enjoy being part of a successful team where every member’s role is valued.

• You are seeking a long-term position where your administrative and leadership skills can shine.

• You have strong skills in QuickBooks, handling payroll and overseeing accounts receivable.

• You are a self-starter, capable of working independently and meeting deadlines with ease.

• You aren’t scared of technology.  You’ll jump right into learning our software, SingleOps, and you have significant experience in Microsoft Office and/or Google Workspace.

• You have proven experience in office management or a similar administrative role.

What You’ll Do

Administrative Operations

• Oversee hiring, onboarding, and off-boarding processes, ensuring smooth transitions and maintaining accurate HR files.

• Ensure accurate tracking of crew member time records, verifying clock-ins and clock-outs, and oversee the timely and accurate processing of weekly payroll.

• Manage accounts receivable processes, including invoicing clients and maintaining accurate records.

• Act as the central point of contact for vendor management and office technology support (e.g., SingleOps).

Client Relations

• Respond to customer feedback and reviews to maintain and enhance the company’s reputation.

• Serve as the primary contact for client inquiries, ensuring exceptional service delivery.

Safety and Compliance

• Ensure compliance with Department of Transportation (DoT) processes, including vehicle registrations and driver protocols.

• Handle and document injury and incident reports, ensuring adherence to safety standards.

• Conduct regular reviews of operational safety protocols and ensure alignment with company policies and regulations.

Compensation and Benefits

• Competitive salary, based on your experience.

• Benefits including comprehensive health, dental, and life insurance.

• Paid holidays and personal time off.

• 401(k) retirement plan with company matching.

• Career advancement opportunities and professional development support.

• Employee referral bonus program and education reimbursement.

Timeline and Expectations

• Submit your application and follow the provided instructions.

• We'll review your application and contact you for a phone interview.

• An in-person interview with our Office Manager and several members of the leadership team.

• Reference check, background check, and drug test.

• Job offer to the right candidate.